B2B Heavy Equipment & Fleet Sourcing Agency
B2B Heavy Equipment & Fleet Sourcing Agency
NOTICE: Beware of Fake Car Auc Information!
Support
In the Support Page we give solutions of all the common confusions for our clients which arises during the operations and services
General Questions
- Your Business Hours
- What languages do you support?
- Are there any membership or signup fees?
- Does the FOB price on Car Auc Japan’s website include additional costs like freight charge, storage charge fees, tax and duties, etc.?
- Can I order spare parts from CarAuc Japan?
- What are your official contact number?
Account Assistance
- I’m having trouble logging in. What should I do?
- What should I do if I forgot my password to my account?
- How do I get the login ID and password for the account?
Vehicle Inspection
- How can I know the condition of the import cars?
- Can I request information about specific car options?
- Is there any extra fee for pre-shipment inspection? (where applicable for import)
Payment Methods
- What payment methods do you accept for Import Cars?
- What currencies do you accept for Import Cars?
- Do you ship before payment?
- Do you provide loan services?
- Can I pay at your local dealer’s office for Importing Cars?
