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Support
General Question
Your Business Hours
We provide 24/7 customer service.
What languages do you support?
English and we have sales staff who speak local languages. (Japanese, French, Spanish, Portuguese, Russian, Swahili, Turkish, Tagalog, Urdu, Bengali, Burmese, Mongolian, Tamil, Sinhala etc)
Are there any membership or signup fees?
No fees, it’s 100% free.
Does the FOB price on CarAuc Japan’s website include additional costs like freight charge, storage charge fees, tax and duties, etc.?
No, the FOB price does not include these fees, it’s only the unit cost.
Can I order spare parts from CarAuc Japan?
No, we do not handle spare parts.
What are your official Whatsapp numbers?
We have only official Whatsapp number
– Online customer support: +39 375 120 8955
